Many brands want deep and long-lasting relationships with their customers. Social media makes these interactions even more likely, because it encourages customers to speak up and to connect. The fallacy is believing that whining equals intimacy. It doesn’t. Whining and complaining is easy and natural, but it’s not a foundation for a long term relationship. […]
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15 Questions To Ask Before You Fire Some...
Firing an employee is not a pleasant part of anyones job. Unfortunately when you work in HR, the burden of telling someone that they are fired often falls on your shoulders. Its not something you look forward to, but it is part of the job and it never gets any easier. Firing someone isnt […]
The difference between hiring and recrui...
Bob wonders if there’s a difference. I’m pretty sure there is. Hiring is what you do when you let the world know that you’re accepting applications from people looking for a job. Recruiting is the act of finding the very best person for a job and persuading them to stop doing what they’re doing and […]
Dont waste the good days
If youre feeling creative, do the errands tomorrow. If youre fit and healthy, take a day to go swimming,jogging or take a walk. When inspiration strikes, write it down. The calendar belongs to everyone else. Their schedule isnt your schedule unless it helps you get where youre going.




