Its pretty easy for some kids to switch gears. They can go from sad to ebullient in seconds, and switch contexts without much fuss. Others have more trouble. As we get older, our natural ability to thrive in a new situation can decrease. But, like a muscle or a skill, it responds to practice. The […]
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5 Secrets To Getting The Raise You Deser...
What would make your job better? More money? More vacation days? If you truly feel you deserve a raise or a bonus, why not just ask for one? Yes, asking for a raise is a scary proposition. Its intimidating to ask your boss for a raise, but if you deserve it and you add value […]
Mombasa,Nairobi and Naivasha July 2024 P...
MOMBASA,NAIROBI and Naivasha July 2024 Training Programs for You Select your upcoming skills training programs starting 29th July 2024 and also for Your Colleagues Change Your World. Expand Your Context and Content – Earn More ►View Your upcoming 2024 Corporate Executives Training Calendar. ►Reserve online. Easy to do,Easy to Execute,Easy to Move Forward. All Here
Assume lack of context
The person youre working with might not know what you know, might not see what you see. Its tempting to begin where we are. But its more useful to begin where they are.
What will I tell my boss?
If you cant answer that six-word question, youre selling a commodity. Organizations dont buy things, people do. And people at companies arent spending their own money, so this is the only question on the table. A cogent story, based on affiliation and status, one that sees and respects the dynamics of the organization, is actually […]
This Is Why You Didnt Get Promoted
Everyone aspires to climb the career ladder. To do that, you need to get promoted at work. Seeking out promotions is the logical path for any professional like yourself. Its no easy to task to land a promotion and sometimes we dont always get what we want. If you didnt get promoted, you need […]
July 2024 Mombasa,Nairobi and Naivasha P...
MOMBASA and NAIROBI July 2024 Training Programs for You… Select your upcoming skills training programs starting 29th July 2024 and also for Your Colleagues Change Your World….Expand Your Context and Content…Earn More ►View Your upcoming 2024 Corporate Executives Training Calendar. ►Reserve online…Easy to do,Easy to Execute,Easy to Move Forward. All Here…
Indifferent overhead
Every business and individual has overhead. The bills we have to pay and the costs we incur that aren’t directly related to our income. You pay them whether or not you’re busy. But there are two kinds of overhead, worth differentiating: Different overhead- The investments that help you and your product or service become better […]
Comfort and convenience
For the last thirty years, the easiest shortcut has been convenience. If a marketer or a politician or an institution wants to gain acceptance, make it convenient. That is ; trade almost anything to save a few moments of hassle or thought. But that doesn’t mean we’ve been spending our time and money on comfort. […]
9 Reasons To Join A Professional Organiz...
Are you a member of any professional organizations? If youre not, you should be. Joining a professional organization is a smart career move. Find out why below. Professional organizations exist for just about every single employment niche. You can join a professional organization for CEOs,finance,insurance,PA,accounting, nursing, marketing,insurance, sales,project managers,construction,real estate,banking,education, forestry, sports, engineering, medicine, photography,arts,CSR, […]
Should You Hire Humans Or Robots?
The world is changing quickly. According to Wired.com, before the end of this century, 70 percent of todays occupations will likewise be replaced by automation. Thats an important fact for both job seekers and businesses to keep in mind. Robots are coming. Are you ready? Businesses of all shapes and sizes are starting to wonder […]
Hammer time
So, if it’s true that to a person with a hammer, every problem looks like a nail, the really useful question is, “what sort of hammer do you have?” At big TV networks, they have a TV hammer. At a surgeon’s office, they have the scalpel hammer. A drug counselor has the talk hammer, […]
The three elements of full employment
You will never be out of work if you can demonstrably offer one of the following: Sales Additive effort Initiation Sales speaks for itself. If you can sell enough to cover what you cost and then some, there will always be someone waiting to hire you. Additive effort is distinguished from bureaucracy or feel-good showing […]
16 Reasons Why People Quit Their Jobs
As a HR professional, its your job to hire the right people for the job. No matter what you do, there is always a fair bit of employee turnover. Do you ever scratch your head and wonder why people quit their jobs? People quit their jobs for a wide variety of reasons. While every situation […]
Employer Insights; The Easiest Way To Bo...
How do you measure the success of your company? One of the most important goals of any business is to be financially healthy. There are countless ways to boost your bottom line, but often the best way is to focus on your team. Its easy to make a business look good on paper, but if […]
Watch the money
“How much life insurance do you have?” Zig Ziglar liked to say that with that one question, you could tell if someone was a successful life insurance agent. If they’re not willing to buy it with their own money, how can they honestly persuade someone else to do so? If you’re in the music business […]
In search of customer intimacy
Many brands want deep and long-lasting relationships with their customers. Social media makes these interactions even more likely, because it encourages customers to speak up and to connect. The fallacy is believing that whining equals intimacy. It doesn’t. Whining and complaining is easy and natural, but it’s not a foundation for a long term relationship. […]
12 Ways To Break Down Communication Barr...
When everyone is on the same page, its so much easier for everyone to do their job. So why is effective communication such a challenge? No matter what company you work for, there is always room for improvement when it comes to communication. When you take an active role in trying to break down communication […]
15 Questions To Ask Before You Fire Some...
Firing an employee is not a pleasant part of anyones job. Unfortunately when you work in HR, the burden of telling someone that they are fired often falls on your shoulders. Its not something you look forward to, but it is part of the job and it never gets any easier. Firing someone isnt […]
The difference between hiring and recrui...
Bob wonders if there’s a difference. I’m pretty sure there is. Hiring is what you do when you let the world know that you’re accepting applications from people looking for a job. Recruiting is the act of finding the very best person for a job and persuading them to stop doing what they’re doing and […]
Dont waste the good days
If youre feeling creative, do the errands tomorrow. If youre fit and healthy, take a day to go swimming,jogging or take a walk. When inspiration strikes, write it down. The calendar belongs to everyone else. Their schedule isnt your schedule unless it helps you get where youre going.
Don’t go to the supermarket when you’re
Looking for seekers (who are looking for you) “Don’t go to the supermarket when you’re hungry.” The reason is obvious–when you’re hungry, you’re likely to buy things. The risk is that you’ll buy something you don’t need, because, of course, all that buying isn’t actually making you less hungry. The same thing is true […]
Are you hiding from the mission ?
We do this in two ways: The first is refusing to be clear and precise about what the mission is. Avoiding specifics about what we hope to accomplish and for whom. Being vague about success and (thus about failure). After all, if no one knows exactly what the mission is, it’s hard feel like a […]
The two fears of voluntary education…
Voluntary education is different from compulsory, the kind we grew up with. When you’re the victim/beneficiary of compulsory education, it happens to you. You have little choice. Perhaps you choose to open your mind and do the work, but either way, here it is. Now that we’re adults, though, we have choice. Endless choice. Most […]
Four ways to improve customer service…
Delegate it to your customers. Let them give feedback, good and bad, early and often. Delegate it to your managers. Build in close monitoring, training and feedback. Have them walk the floor, co-creating with their teams. Use technology. Monitor digital footprints, sales per square foot, visible customer actions. Create a culture where peers inspire peers, […]
Is this your missing Skill….?
It’s difficult to find the leverage to make a difference. At your job, there are probably people with more experience than you, more domain knowledge than you, even more skills than you. The same is true about your competition. But there’s one place where you can make your mark: Your attitude. You can bring more […]
A professional stumbler….
Leo’s working hard to do something he’s never done before. He’s just turned one, and he doesn’t know how to walk (yet). There are no really useful books or videos on how to walk. It’s something he has to figure out on his own. But instead of waiting on the couch until the day he’s […]
The right effort of generosity….
Don’t expect much from a drowning man. He’s not going to offer you a candy bar or ask how your day was. He’s too busy not drowning. Generosity takes effort. It requires the space to take your mind off your own problems long enough to see someone else’s. It requires the confidence to share when […]
Defending myself (vs. offending my self)
The reason it’s difficult to learn something new is that it will change you into someone who disagrees with the person you used to be. And we’re not organized for that. The filter bubble and our lack of curiosity about the unknown are forms of self defense. We’re defending the self, keeping everything “ok” because […]
Top 30 Open-ended Questions for Business...
Open-ended questions are incredibly valuable to the sales process (as long as you listen). They help you gather information, qualify sales opportunities, and establish rapport, trust, and credibility. As a sales professional, its very important to have a repertoire of powerful open-ended questions questions that are answered by more than a simple yes or […]
Emotionally attractive…
We spend a lot of time talking about celebrities and how attractive they are. Paul Newman’s blue eyes, how tall is Jake Gyllenhaal, how fast is Usain Bolt… Most of the time, though, our success is based on something we have far more control over: our emotional attractiveness. People who are open, empathetic, optimistic, flexible, […]
Is ignorance the problem…?
It’s nice to think that the reason that people don’t do what you need them to do, or conform to your standards, or make good choices is simply that they don’t know enough. After all, if that’s the case, all you’ll need to do is inform them, loudly and clearly. So, that employee who shows […]
Fear, failure and shame, oh my
Fear runs deep. Fear used to keep our ancestors alive. Fear keeps you from taunting a saber tooth tiger. The thing is, most of us don’t have to deal with tigers any longer. But the fear still runs deep. We still feel the same feelings when we face possible failure, but now those feelings revolve […]
How to Create a Peak Productivity Enviro...
My mother said to me If you become a soldier you will be a general; if you become a monk, you will end up as the pope. instead, I became a painter and would up as Picasso. -PABLO PICASSO You can load yourself up with big, hunky day planner devices, computer software, notepads, different […]
Cost reduce or value increase…?
Organizations that want to increase their metrics either invest in: Creating more value for their customers, or Doing just enough to keep going, but for less effort and money. During their first decade, the core group at Amazon regularly amazed customers by investing in work that created more value. When you do that, people talk, […]
Top 5 Reasons Negotiating Skills Are Nee...
There is no question that negotiation skills are an important part of doing business. In today’s hyper-connected and increasingly competitive market, the ability to negotiate effectively is more highly valued than ever before. In fact,according to a study in the UK, it was estimated that UK businesses lose around 9 millionper hour due to poor […]