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Best Practices in International Human Resource Management (HRM)

A Five Days Exclusive Master class program….

Training Course Description

As the international environment becomes ever more complex and demanding, organisations are placing a premium on HR Professionals whose outlook, knowledge and skills enable them to achieve and maintain success in an increasingly challenging environment.

This interactive and engaging training course on The Future of HR will show you how to re-engineer HR to suit the needs and demands of a changing workforce, organisation and economy. You will also learn about the latest and best practices in HR Globally and what the leading organisations are doing to remain relevant and successful.

This training course focuses on providing participants with maximum take-home value from their investment in their own development. This is a training course you should attend.

This training course will highlight:

  • The need to re-engineer your HR delivery and services to remain relevant and competitive
  • Best practice in HR modelled in the worlds leading organisations
  • The New HR Models and how to implement them
  • Working with the new generations Generation X, Y and Z
  • New ways or recruiting and selecting talent


At the end of this training course, you will learn to:

  • Explain in their own words how to re-engineer HR
  • Formulate a plan to transform HR to a Strategic Partner
  • Identify people’s responses to change and explore the reasons why people resist change
  • Understand human psychology and the appropriate HR response
  • Develop a plan for evaluating and re-engineering HR

Training Methodology

This training will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion.

There will also be many practical sessions where participants have the opportunity to practice and experience course-related activities. Practical and fun exercises, short video presentations, small group work, case studies and feedback will be used to facilitate learning.

Organisational Impact

  • Translate current trends to maximise HR investment Maximise your strategic Human Resource delivery
  • Retain valuable employees
  • Show the added value of HR to your business
  • Analyse HRs role in change leadership

Personal Impact

  • You will be up to date on current best practices in HR
  • You will be able to deliver strategic objectives on time and on budget
  • Apply and gain in depth knowledge on HR Strategy
  • Learn how to assist employee with mental health issues
  • Demonstrate a commitment to self-development

Who Should Attend?

This course is suitable to a wide range of professionals but will greatly benefit:

  • Anyone who needs to transform or re-engineer their HR service delivery
  • All HR Staff and HR Practitioners
  • HR Managers
  • HR Directors
  • HR Analysts
  • HR Officers
  • HR Business Partners
  • Planners, Strategic Planners
  • Anyone who needs to understand HR strategy

Program Outline


Why we need a Strategic Approach to HR?

  • Development of Strategic HRM (SHRM)
  • Transactional and Strategic HR Delivery
  • The New HR Models based on Ulrich
  • Business Partners, Shared Services & Centres of Expertise
  • The Future HR Model – 10 Steps Needed to Form a HR Strategy


Global Trends Impacting on The Future HR

  • A Changing Psychological Contract
  • New Ways or Recruiting and Selecting Talent
  • Artificial Intelligence & Robotics
  • Working with a Global Workforce
  • The New Generations Generation X, Y and Z


Change Leadership & HR

  • The Difference between Change Management and Change Leadership
  • The Stages of the Change Journey
  • Managing Employees Resistance to Change
  • The Importance of Communication during Change
  • Understanding Best-practice Change Management Processes


Assisting & Retaining Valuable Employees

  • Employee Mental Health Issues
  • Establishing an Employee Assistance Programme (EAP)
  • Dealing with Crisis, Trauma and Disaster
  • Bullying, Harassment and Prevention
  • Retention Strategies that Work


Re-engineering Your HR Services

  • Assessing If You are Ready to Change
  • Practical Ways of Re-engineering Your Service Delivery
  • HRs Contribution to Added Value
  • Ways of Evaluating your HR Function
  • Your Plan for Re-engineering


Dolphins Group - Book Now

Dolphins Training & Consultants ltd

View Park Towers ,10th Fl ,Utalii Lane & L584-off UN Avenue, Gigiri.
P O Box 27859 00100 Nairobi, Kenya Tel +254-20-2211362/4/5 or 2211382

Cell:+254-700 086 219 / +254-712 636 404

Your No.1 Corporate Training Partner DIT No./ 711


We push the human race forward and so do you.. Unleash Your True Potential.!