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How to Create a Peak Productivity Environment…

March 15, 2017July 14, 2017 Bernice Kanini

 

My mother said to me If you become a soldier you will be a general; if you become a monk, you will end up as the pope. instead, I became a painter and would up as Picasso.

-PABLO PICASSO

You can load yourself up with big, hunky day planner devices, computer software, notepads, different colored pens, stickes, ipads, iphone, strings tied around your thumbs, and a million little techniques and you will still be pitifully unproductive if you dont have your inner game under control.

Productivity is an inside-out game.

Having said that, I think you can surround yourself with three possible ways;

  1. by accident and happenstance, with no purpose in mind and no purpose served.
  2. Consciously or unconsciously, with things that trigger negative responses; frustration, anger, resentment, depression.
  3. Deliberately with things selected to reinforce positive-productive-responses.

The third looks to be the best option, go for it :))

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Cost reduce or value increase…?

March 9, 2017July 14, 2017 makena Mugane

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Organizations that want to increase their metrics either invest in:

Creating more value for their customers, or

Doing just enough to keep going, but for less effort and money.

During their first decade, the core group at Amazon regularly amazed customers by investing in work that created more value. When you do that, people talk, the word spreads, growth happens.

Inevitably, particularly for public companies, it becomes easier to focus on keeping what you’ve got going, but cheaper. You may have noticed, for example, that their once legendary customer service hardly seems the same, with 6 or 7 interactions required to get an accurate and useful response.

This happens to organizations regardless of size or stature. It’s a form of entropy. Unless you’re vigilant, the apparently easy path of cost reduction will distract you from the important work of value creation.

The key question to ask in the meeting is: Are we increasing value or lowering costs?

Race to the top or race to the bottom, it’s a choice.

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Top 5 Reasons Negotiating Skills Are Needed in Business..

February 16, 2017July 14, 2017 Fridah Kirubi

There is no question that negotiation skills are an important part of doing business. In today’s hyper-connected and increasingly competitive market, the ability to negotiate effectively is more highly valued than ever before. In fact,according to a study in the UK, it was estimated that UK businesses lose around 9 millionper hour due to poor negotiating skills. That study also concluded that UK businesses could increase their overall profitability by as much as 7% annually if they had better negotiation skills.

Clearly, negotiating skills are important in business. The following are five specific reasons why negotiation skills are absolutely imperative in the business world:

1. A Negotiation Mindset is Beneficial with Everyone from Clients to Employees

While the ability to negotiate is certainly an important part of boardroom meetings and hammering out contracts, the benefits actually extend far beyond those better-known applications. For example, negotiation skills can be invaluable when discussing the responsibilities an employee or new hire will have, and can ensure that both parties understand exactly what is expected of the other.

2. Creates Win-Win Situations

Contrary to what some believe, negotiation skills are not about beating the opposition out of the other party. In fact, the best negotiators are ones who are able to create win-win situations, in which everyone walks out thinking that the deal is a good one. While the ability to aggressively get what one wants might seem like a victory in the moment, the reality is that the lack of goodwill generated by this can cause problems down the road.

There is no question that finding a deal which makes everyone happy is difficult, but this is exactly why it is so highly valued.

3. Good Negotiating can Improve your Bottom Line

Ultimately, the goal of a negotiation is to get the best deal possible for you and your organization. In doing so, you are by definition improving your bottom line. For example, if you are able to reduce your overhead by 10% due to an effective negotiation, that money goes straight to your profit margin.

4. Ensures that You Can Walk Into a Negotiation Confidently

Confidence is an important part of any negotiation. Walking into an important negotiation with the fundamental knowledge that you know what you are doing means you can focus on the deal itself instead of worrying about whether you are being outmaneuvered by the other party. In addition, the ability to confidently make a presentation, as well as provide offers or counteroffers,has been proven-to result in better deals.

5. Negotiation Skills Build Respect

Respect is an essential part of business. It is important that your employees respect you if you want to get the most productivity out of them, and it is just as important that vendors, clients, and anyone else you may be negotiating with respect you as well.

The impression you leave after a negotiation can have a lasting impression, which can impact everything from future negotiations to your reputation in your industry.

This fact underlines an important point: it is far better to be a somewhat intimidating character due to your negotiating skills than it is to be looked at as a pushover at the negotiating table. Far from being a roadblock in future deals, the ability to negotiate will make people want to work with you.

Learning how to be an effective negotiator can be challenging, which is why it is always great to have tools at your disposal that can assist in that goal .View here…

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How to Slay Mr.Meeting

February 10, 2017July 14, 2017 Bernice Kanini

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One of the most dangerous Time Vampire is Mr. Meeting. Some people seem to do nothing but attend meetings. Just as I was about to start writing this blog, a colleague of mine dragged me into a 20-minute,four-person conference call to discuss when we could have next, longer conference call to plan a meeting. Geez.

Being in a meeting is seductive. It is a way to feel important. Its also a great way to hide from making and taking responsibility for decisions. Meetingitis is a disease that turns businesses into unproductive, indecisive, slow moving coffee klatches. (The two toughest CEOs I know hold only stand up meetings No chairs)

If you are to hold a meeting, here are several stakes you can use to stop the time vampires from making it endless blood klatch

  1. Set the meeting for immediately before lunch or end of the day, so the vampires are eager to get it done and over with, turn into bats, and fly out of there.
  2. Dont serve refreshments. After all, you cant advise with your mouth full.
  3. Circulate written agenda in advance.
  4. Have and communicate a clear, achievable objective for the meeting.
  5. Determine in advance what information you are to contribute, then do it with a prepared, minimum-time, maximum-impact presentation.

Finally, be careful with Mr.Trivia. He either cant or doesnt want to differentiate between the important and unimportant, urgent and not urgent, minor and major.

Mr.Trivia will interrupt to tell you just about anything, ranging from the building on fire to the office supply store having delivered blue pens instead of black pens. Usually it will be the latter.

There you have it.Make your next meeting short, precise and ultimately productive….. if you must have one.

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Culture defeats strategy, every time.

February 7, 2017July 14, 2017 makena Mugane

dolphins_group_blog

It turns out that what actually separates thriving organizations from struggling ones are the difficult-to-measure attitudes, processes and perceptions of the people who do the work.

And yet

Organizations spend a ton of time measuring the vocational skills, because they can. Because theres a hundred years of history. And mostly, because its safe. Its not personal, its business.

We know how to measure typing speed. We have a lot more trouble measuring passion or commitment.

Organizations give feedback on vocational skill output daily, and save the other stuff for the annual review if they measure it at all.

And organizations hire and fire based on vocational skill output all the time, but practically need an act of the Board to get rid of a negative thinker, a bully or a sloth (if hes good at something measurable).

Theft
If an employee at your organization walked out with a brand-new laptop every day, youd have him arrested, or at least fired. If your bookkeeper was embezzling money every month, youd do the same thing.

But when an employee demoralizes the entire team by undermining a project, or when a team member checks out and doesnt pull his weight, or when a bully causes future stars to quit the organization  too often, we shrug and point out that this person has tenure, or vocational skills or isnt so bad.

But theyre stealing from us.

What can we teach?
Along the way, weve confirmed that vocational skills can be taught (youre not born knowing engineering or copywriting or even graphic design, therefore they must be something we can teach), while we let ourselves off the hook when it comes to decision making, eager participation, dancing with fear, speaking with authority, working in teams, seeing the truth, speaking the truth, inspiring others, doing more than were asked, caring and being willing to change things.

We underinvest in this training, fearful that these things are innate and cant be taught.
We call these skills soft, making it easy for us to move on to something seemingly more urgent.

We rarely hire for these attributes because weve persuaded ourselves that vocational skills are impersonal and easier to measure.

And we fire slowly (and retrain rarely) when these skills are missing, because were worried about stepping on toes, being called out for getting personal, or possibly, wasting time on a lost cause.

Which is crazy, because infants arent good at any of the soft skills. Of course we learn them. We learn them accidentally, by osmosis, by the collisions we have with teachers, parents, bosses and the world. But just because theyre difficult to measure doesnt mean we cant improve them, cant practice them, cant change.

Of course we can.
Lets call them real skills, not soft.

Yes, theyre interpersonal skills. Leadership skills. The skills of charisma and diligence and contribution. But these modifiers, while accurate, somehow edge them away from the vocational skills, the skills that we actually hire for, the skills we measure a graduate degree on.

So lets uncomfortably call them real skills instead.

Real because they work, because theyre at the heart of what we need to today.
Real because even if youve got the vocational skills, youre no help to us without these human skills, the things that we cant write down, or program a computer to do.
Real skills cant replace vocational skills, of course not. What they can do is amplify the things youve already been measuring.

Imagine a team member with all the traditional vocational skills: productive, skilled, experienced. A resume that can prove it.

Thats fine, its the baseline.
Now, add to that: Perceptive, charismatic, driven, focused, goal-setting, inspiring and motivated. A deep listener, with patience.

What happens to your organization when someone like that joins your team?

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More and less…

February 6, 2017July 14, 2017 Angela Muli

More creating

Less consuming

More leading

Less following

More contributing

Less taking

More patience

Less intolerance

More connecting

Less isolating

More writing

Less watching

More optimism

Less false realism

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How to touch your imagined Future

January 10, 2017July 14, 2017 makena Mugane

dolphins_group_blog
Researchers have shown that thinking about how the future events will occur actually lays the foundation for such events to occur.

But your thinking about the future has to be concrete.

In one study, about the effect of thinking about the future, one group of students was asked to imagine the happiness of doing well on a test under the premise that envisioning this happy outcome would motivate students to study.

A second group was asked to imagine studying hard before a test but was not told to think about how it would feel.

Finally, a third group was told nothing (the control group).

After taking the test, the students who envisioned studying hard (the second group) actually performed the best of all group. The students who were supposed to be motivated by envisioning the joy of performing well actually performed the worst.

So, effective thinking about the future relies not on imaging a successful you or organization but on thinking about concrete steps to get you there 🙂

Now you have the Ultimate road to Success can you list those concrete steps and start the real implementation?

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Your choice

January 9, 2017July 14, 2017 Fridah Kirubi

Dolphins Training and Consultants blog

Attitude is the most important choice any of us will make. We made it yesterday and we get another choice to make it today. And then again tomorrow.

The choice to participate.

To be optimistic.

To intentionally bring out the best in other people.

We make the choice to inquire, to be curious, to challenge the status quo.

To give people the benefit of the doubt.

To find hope instead of fear in the face of uncertainty.

Of course these are attitudes. What else could they be?

And of course, they are a choice. No one does these things to us. We choose them and do the work (and find the benefits) that come with them.

Whats your choice today? 🙂

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Why It’s the Perfect Time to Start Your Small Business…

November 15, 2016July 14, 2017 Bernice Kanini

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The thriving small business environment

The age of the small business has begun.

Developments in technology, the economy, and resources available make this the perfect time to start your small business.

A recent report revealed that small businesses are thriving, and that the small business economy is on the verge of rapid growth in the next ten years. In fact, small businesses are expected to grow by over 30% in the next ten years.

The report went on to outline five trends that will “give small businesses a competitive edge over the next decade.”

World-class business infrastructure

Small businesses can now utilize the technology and infrastructure that once took years to build in a big company. Today, in seconds and for a low price, you can build a small business on your computer. Manufacturing and distributing are easier than ever with online marketing/sales platforms.

Insightful data

We live in the Information Age, where enormous quantities of data are produced every day. In fact, “90% of the world’s data was created in the past two years.”

Collecting and analyzing this data is faster than ever. With this information, you can gain deeper insights to your customers, the market, and your own business. Small businesses can take advantage of the data revolution and use it to their advantage.

Growing pool of on-demand talent

Your small business doesn’t have to hire an office full of employees. At least not right away. Outsourcing to on-demand workers is cheap and easy and allows you to avoid the complications that come with hiring full time employees.

This levels the playing field with big businesses, as small businesses now have access to the people they need at lower costs.

Online market places

Consumers are demanding more and more niche products, and small businesses are poised to deliver. With online market places , you can sell to a specific market without having to leave your home.

Online market places also allow businesses to reach customers on the other side of the globe, building an international business with one click.

Cost-effective online advertising

In the past, it’s been hard to compete with the massive advertising campaigns put on by big businesses. But with the Internet, you can spread your message internationally in no time at all.

With social media and Google tools, creating your own advertising plan is simple. You can purchase sponsored posts, stream video ads, and create a content marketing blog for low prices. Targeting your customers through online platforms will help your small business take control of its future.

No more excuses

Stop saying it’s just not the right time, or that you don’t know how to get started, or that you couldn’t possibly compete with other, bigger businesses. Now is the perfect time, all you need is to take that first step and begin. Take your plan into action and see for yourself how small businesses dominate the world in the coming years.

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Hardware is sexy, but it’s software that matters…

November 2, 2016July 14, 2017 Fridah Kirubi

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You can make software if you choose to.

Not just the expected version of software that runs on a computer, but the metaphorical idea of rules and algorithms designed to solve problems and connect people…

Apple started as a hardware company with the Apple II. Soon in, they realized that while hardware is required, it’s software that changes the world.

For years, the Mac was merely a container for Mac software. It was the software that enabled the work we created, it was software that shifted our relationship with computers and ultimately each other.

Over the last five years, Apple has lost the thread and chosen to become a hardware company again. Despite their huge profits and large staff, we’re confronted with (a partial list):

  • – Automator, a buggy piece of software with no support, and because it’s free, no competitors.
    –Keynote, a presentation program that hasn’t been improved in years.
    – IOS 10, which replaces useful with pretty.
    – iTunes, which is now years behind useful tools like Roon.

No significant steps forward in word processing, spreadsheets, video editing, file sharing, internet tools, conferencing, etc. Apple contributed mightily to a software revolution a decade ago, but they’ve stopped. Think about how many leaps forward Slack, Dropbox, Zapier and others have made in popular software over the last few decades. But it requires a significant commitment to keep it moving forward. It means upending the status quo and creating something new.

Some simple principles:

  • – Software can change faster than hardware, which means that in changing markets, bet on software.
  • – It’s tempting to treat the user interface as a piece of fashion, some bling, a sort of jewelry. It’s not. It’s the way your user controls the tool you build. Change it when it stops working, not when you’re bored with it. Every time you change the interface, you better have a really good reason.
  • – Hardware always gets cheaper. If you can’t win that race, don’t run it.
  • –Getting users is far more expensive than keeping users, which means that investing in keeping users is the smartest way to maintain your position and then grow.
  • –Software can create connection, and connection is the engine of our future economy.

This is more than a rant about Apple. Any company that makes or uses software has a wide-open opportunity to dramatically change the way we engage. Hardware, on the other hand, often closes more doors than it opens.

If you can, make software. And bring enough value (through efficiency, power and connection) to the marketplace of your choosing that it will have trouble being productive or happy without you.

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