I think that any time reality doesn’t match your expectations, it means that marketing was involved. Perhaps it was advertising, or perhaps deliberate story telling by an industry. Or perhaps it was just the stories we tell one another in our daily lives. It’s sort of amazing, even to me, how much marketing colors the […]
As Steve Jobs put it, You tend to get told that the world is the way it is.. But thats a very limited {View}. Life can be much broader once you discover one simple fact. And that is everything around you that we call life was made up by people that were no smarter than […]
It’s difficult to find the leverage to make a difference. At your job, there are probably people with more experience than you, more domain knowledge than you, even more skills than you. The same is true about your competition. But there’s one place where you can make your mark: Your attitude. You can bring more […]
Here are 40 pointers for Scaling Up Mastering the Rockefeller Habits and Fortune: The greatest business decisions of All Time. Hire fewer people but pay them more. No team is so big that it cant be fed with two pizzas. If more than one person is accountable, then no one is accountable, and thats when […]
There are predictable evolution and revolutions as an organization grows. These are dictated by the increasing complexity that comes with adding employees,customers,product lines,the locations,etc. Handling a company’s growth successfully requires three things; a) An increasing number of capable leaders. b) A Scalable Infrastructure c) The ability to navigate certain market dynamics. If these factors are […]
For each person who cares enough to make something, who is bold enough to ship it, who is generous enough to say, “here, I made this,”… There are ten people who say, “I could have done it better.” A hundred people who say, “Who are you to do this?” A thousand people who say, […]
The purpose of a company is to serve its customers. Its obligation is to not harm everyone else. And its opportunity is to enrich the lives of its employees. Somewhere along the way, people got the idea that maximizing investor return was the point. It shouldn’t be. That’s not what democracies ought to seek in […]
Some things are bought–like bottled water, airplane tickets and chewing gum. The vendor sets up shop and then waits, patiently, for someone to come along and decide to buy. Other things are sold–like cars, placement of advertising in magazines and life insurance. If no salesperson is present, if no pitch is made, nothing happens. […]
When was the last time you went to a supermarket and watched customers look at your product?when was the last time you were a mystery shopper for your own products or service? If managers would call their own customer services lines and have to wait forever,trapped in “voice mail jail” those truly committed to […]
Only a handful of people in a century command the global authority that Nelson Mandela does. These three crucial judgments cemented his greatness. Nelson Mandela’s life story has long since become a legend, one that transcends borders, race, language, or culture. His leadership truly belongs to the world. It would be absurd–let alone disrespectful to […]