
Organizations and brands can choose their quadrant.
Its tempting to want the best of all four, but its going to take effort and focus. All of these terms are relative choices, not absolute judgments.
Where does your offering fit in?

Organizations and brands can choose their quadrant.
Its tempting to want the best of all four, but its going to take effort and focus. All of these terms are relative choices, not absolute judgments.
Where does your offering fit in?
We create a job whenever someone with the authority to hire decides the value created is greater than the wages paid. In my lifetime, weve invented 7 billion or more jobs, which is great news. Great for the people who were able to earn a living, and productive for everyone who experienced some of […]
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At 2:30 in the morning, the night clerk at the hotel is a great help if you have locked yourself out of your room. But if you want to complain about the hours of the gym, the hotels environmental footprint or even their late check-in policy, you are almost certainly wasting their time. And yours. […]