Two heads or one…?

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As a company gets bigger, there’s an inevitable split between the people who market what gets made and the people who design what gets made.

At some organizations, it’s likely that these two people work in different buildings, and don’t spend much time together.

One of the most important decisions made in the early days of JetBlue was that the woman in charge of marketing the airline was also in charge of hiring and training. Amy designed the product and the marketing, both.

This was certainly one of the things Steve Jobs brought to the table as well.

There are a lot of reasons that this is quite difficult to pull off. That doesn’t mean it isn’t important.

The enemy of creativity…..

 

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is fear.

We’re all born creative, it takes a little while to become afraid.

A surprising insight: an enemy of fear is creativity. Acting in a creative way generates action, and action persuades the fear to lighten up.

Confidence is a choice, not a symptom…

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The batter has already hit two home runs. When he gets up to bat for the third time, his confidence is running high…

It’s easy to feel confident when we’re on a roll, when the cards are going our way, or we’re closing sales right and left. This symptomatic confidence, one built on a recent series of successes, isn’t particularly difficult to accomplish or useful.

Effective confidence comes from within, it’s not the result of external events. The confident salesperson is likely to close more sales. The confident violinist expresses more of the music. The confident leader points us to the places we want (and need) to go.

You succeed because you’ve chosen to be confident. It’s not really useful to require yourself to be successful before you’re able to become confident.

Digital is slippery…

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When you build a building, it stays around for a long time.

When you invest and staff a factory, it’s something significant, and it lasts.

When Coke gets shelf space at the supermarket, the status quo is powerful and that shelf space might last a generation or two.

Today, the smart money is investing in digital assets, and legions of entrepreneurs are trying to build long-term value online, where it just seems so easy. 100,000 downloads of your new app, or a quick rise to #1 for your new ebook or a million ‘hits’ to a new website.

Easy come, easy go.

The digital asset that matters is trust. Awareness first, then interaction, and maybe a habit, but all three mean nothing if they don’t lead to permission and trust. The privilege of connection.

Everything else is slippery.

Good luck..!

Wishing vs. doing…

 

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Wishing vs. doing

By giving people more ways to speak up and more tools to take action, we keep decreasing the gap between what we wish for and what we can do about it.

If you’re not willing to do anything about it, best not to waste the energy wishing about it.