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Excellent Project Management Skills Training...

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Dolphins Group_Excellent Project Management Skills Training


The People Side of Project Management..

These influential skills are instilled in participants through real-world scenarios; the concepts and methods learned are immediately usable in the workplace, leading to a greater retention of newly acquired skills, measurable project improvements, and the achievement of desired project results.

Consisting of 3 days comprehensive workshop, it emphasizes the successful planning and initiation phases of the project management discipline. In addition to providing technique-based competencies, the Practitioner Program teaches participants the "softer" skills as well, such as negotiation techniques, getting management buy-in and effectively working with others.

Target Audience:
Those who want to understand project management skills and concepts and who must influence projects customers and other team members.

Their are no pre-requisites for this course.

At Course Completion:
After completing this course, participants will be able to:

• Build a Work Breakdown Structure (WBS).
• Use a network diagram to display a Project Evaluation and Review Technique (PERT) chart.
• Use the Critical Path Method (CPM) in the network diagram to ensure the correct project duration.
• Estimate and schedule project tasks.
• Apply resources to a project plan.
• Explore different personality types and learn how they affect project management.
• Apply time-tested tools and techniques to actual projects.
• Create and communicate a shared sense of purpose between the project team and stakeholders about your project.
• Involve and engage key customers and use the views of others to create commitment and advance your project.
• Prepare to make difficult requests and influence people with whom you do not have official power; for example, obtaining additional resources for your project.
• Use a negotiation model that guarantees common understanding of the issue and creates accountability for and ownership of the final solution. Listen to and resolve stakeholders¡¦ concerns.
• Use group facilitation skills to create a common reference point that includes the description of the business problem, where the project is going, how to actualise it, and stakeholder involvement at any given point in the project.
• Identify key stakeholders for the project to understand their assumptions and expectations and to get them involved at the right time.
• Negotiate agreements that get your project started correctly and keep it moving along.


An Overview of Project Management
• The characteristics of a project.
• Project management processes.
• Project success and failure.
• Critical success factors and components.
• The effective project manager skills and characteristics.
• Roles and responsibilities.
• The time, cost, and scope target.

The People Side of Project Management
• Understanding people.
• Learn the use style models.
• Flexing your style.
• Understanding differences.
• Communicating.

Planning the Project
• The components of the plan.
• Introduction to the case study.
• The project charter.
• The work plan.
• The control plans.
• The functions of a good project plan.

Work Breakdown Structure (Work Plans)
• Defining the work to be done.
• Creating the WBS demonstration of technique.
• The WBS task and the work package.
• Methods of subdivision.
• Use of the WBS.

• Estimating accuracy.
• Estimating concepts and methods.
• Task-based estimation.
• Effort, productivity factors, influence factors.

• Schedule concepts and methods.
• Network diagrams.
• Precedence logic.
• Estimate duration.
• Create a network diagram demonstration of technique PERT/CPM.
• Allocation of resources.
• Gantt charts/histograms.

Risk Management
• Evaluation of risk.
• Identification, assessment, quantification, and contingency planning.
• Risk consequences and contingencies.
• A technique for planning for risk.
• Cost/benefit/risk considerations.

Project Control
• Measurement, evaluation, and quality control.
• Prerequisites to effective control.
• Key indicators.
• Change management and control.
• Progress reporting.

Project Completion
• Management of project completion.
• Post implementation.

How to Build Commitment and Accountability Through Effective Negotiation
• Common deficiencies and problems with negotiating agreements.
• Key elements in building commitment.
• Negotiation principles.
• 8-Step negotiation model/process/practice simulations.

Influence Through Selling Ideas
• Initiating negotiations, promotion ideas, making difficult requests.
• Participant application to real project situations.

Group Facilitation

• Conceptualising and planning a successful facilitation.
• Modified 8-Step negotiation model for groups.
• Facilitation tips to jump start and advance discussion/ground rules for facilitators.

Process Start-Up Matrix
• Components: scope facilitation, stakeholder map, and force field analysis.
• Building a sense of project purpose/application to team building.
• Responding to the project management process by using participants actual projects.

Scope Facilitation Technique

• Group facilitation process gets people excited about change.
• Builds commitment between team and stakeholders.

Stakeholder Mapping and Analysis
• Identify those who can help advance the project.
• Identify their assumptions and expectations about the project.

Force Field Analysis
• Group facilitation process quickly uncovers the constraints, assumptions, and risks.
• Create strategy to respond to barriers associated with your project.

The Art of Managing Resistance

• Understand your role in resistance.
• Respond to resistance by defining causes and create appropriate actions.

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