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<\/a><\/strong><\/p>\nThe Art of Negotiation, Bargaining and Haggling skills Training…<\/strong><\/p>\n Negotiation in the classic diplomatic sense assumes parties are more anxious to agree than to disagree Dean Acheson.<\/strong><\/p>\n Negotiation is a skill that we use almost every day. However, negotiation is also one of those skills that everyone learns on the job. From early age, kids learn how to negotiate with their parents over what they want and enhance this skill as they learn from their success. However, as we grow we seem to lose that skill and become less successful in getting exactly what we want. Somehow our perspective changes and we develop bad habits. Unfortunately, most people are not trained systematically on negotiations even though this skill can be quite beneficial to them in both their personal and professional lives.<\/p>\n This course covers a wide range of topics such as negotiation strategy, game theory, psychological tactics, human emotional states, bargaining and so on which prepares delegates for a variety of situations that require negotiation. Case studies and scenarios such as business to business negotiations, sales scenarios and product presentations are provided along with slides, animations and illustrations that better help to show how bargaining tactics are played out.<\/p>\n Real world negotiation examples are examined in detail and delegates are then asked to participate in similar setups to use the negotiation principles discussed in the course. Comprehensive step-by-step instructions are provided for trainers to help delegates understand the core principles of negotiation and monitor their progress through practicals.<\/p>\n The course also contains a number of optional exercises which along with the broad content provided makes it easy to extend the course to 1.5 days if necessary. Instructions on this are provided in the guidelines for trainers included in the pack to pace the course correctly.<\/p>\n In this highly practical course delegates will learn:<\/strong><\/p>\n Introduction to Negotiation<\/strong> Negotiation Strategy<\/strong> How to Negotiate<\/strong> Emotions in Negotiations<\/strong> Handling Psychological Tactics in Negotiations<\/strong> Audience: <\/strong>Anyone Delegates will learn <\/strong>… The Philosophy Behind Negotiation Skills Training Course <\/strong><\/p>\n We constantly research a variety of fields such as psychology, game theory, body language, influence and real-life negotiations to enhance this course To convince, sometimes all you need is serious eye contact!<\/strong> This process helps delegates to memorise the process faster while it allows the trainer to easily teach the topic, monitor the delegates progress and provide feedback based on their specific performance. Since the skills are transferred through easy-to-follow logical step-by step guides, it is easy for the trainers to teach the topic and the delegates to learn them. This approach makes this course highly effective in teaching negotiation skills while also makes it easy for trainers to prepare themselves to deliver it. <\/p>\n Dolphins Training & Consultants ltd <\/strong><\/p>\n View Park Towers ,10th Fl ,Utalii Lane & L584-off UN Avenue, Gigiri.<\/strong>
\nWhy do you need to negotiate?
\nWhat types of negotiations exist?
\nWhat are the characteristics of a confident negotiator?
\nHow to handle conflicts in negotiations?
\nWhat steps do you need to go through when negotiating?
\nWhat is the difference between negotiation and persuasion?<\/p>\n
\nWhat outcome should you aim for?
\nHow to perform Outcome Analysis?
\nWhat is the best negotiation strategy?
\nShould you bargain over positions explicitly?
\nWhat is principled negotiation?
\nWhat strategies can you use to take the upper hand in negotiations?
\nWhat can you do to move the negotiation forward when you think it is getting stuck?<\/p>\n
\nWhat is the 8-Step negotiation preparation guide?
\nHow to discuss negotiation variables?
\nHow to set your selling or buying limits systematically?
\nHow to manage your Settlement Range?
\nHow to manage concessions when you give them or receive them?
\nHow to break deadlocks?
\nHow to settle a negotiation to get what you asked for?
\nHow to close a negotiation?<\/p>\n
\nHow to handle negotiations emotionally?
\nHow to bargain effectively?
\nHow to take advantage of human emotional reaction and use that to your benefit?
\nHow to take advantage of body language?
\nHow to express your disagreement while maintaining the relationship?<\/p>\n
\nWhat are psychological tactics used in negotiations and how to respond to them?
\nHow to handle an angry negotiator?
\nHow to respond to shock tactics?
\nHow to big up your side of the negotiation and bring down theirs?
\nHow to handle their lack of authority to proceed?
\nHow to respond when you are given only one choice?
\nHow to handle a demanding negotiator?<\/p>\n
\nPrerequisites:<\/strong> None<\/p>\n
\nBy the end of this course, participants will be able to:
\nUnderstand the underlying principles of negotiation and learn what you can do to get the best outcome
\nUse a negotiation strategy that moves you closer to a win\/win outcome
\nPrepare for negotiation by following a step-by-step approach and set your critical limits
\nUse a set of psychological tactics to explore the other sides motives and learn how to respond to tactics used by them
\nDerive specific values based on your negotiation variables and use them to bargain systematically over your settlement range
\nFinalise the outcome of your negotiation to get exactly what you have asked for.<\/p>\n
\nNegotiation is a practical skill and as a result the best way to learn it is by practicing it. This course was designed from the outset to support hands-on training of this vital skill to maximise knowledge transfer and increase the retention rate of delegates so the skill is used correctly long after the course is delivered.<\/p>\n
\nAt Dolphins Group, we believe that one of the best ways to learn is by going through examples. Important negotiation principles in this course are always accompanied by examples as this makes it easier for delegates to understand the topic rather than just to be given a number of guidelines to read. Examples followed by exercises greatly help the delegates to immediately put what they learned into practice and test it out for themselves.<\/p>\n
\nWe constantly re-examine the course based on feedback received from delegates and trainers to further streamline the process and increase the efficiency of the course.<\/p>\n
\nP O Box 27859 00100 Nairobi, Kenya Tel +254-20-2211362\/4\/5 or 2211382 Cell+254-712-636404
\ntraining@dolphinsgroup.co.ke<\/a> www.dolphinsgroup.co.ke<\/a><\/p>\n