To overcome an irrational fear…

  replace it with a habit. If you’re afraid to write, write a little, every day. Start with an anonymous blog, start with a sentence. Every day, drip, drip, drip, a habit. If you’re afraid to speak up, speak up a little, every day. Not to the board of directors, but to someone. A little…Read moreRead more

Two heads or one…?

As a company gets bigger, there’s an inevitable split between the people who market what gets made and the people who design what gets made. At some organizations, it’s likely that these two people work in different buildings, and don’t spend much time together. One of the most important decisions made in the early days…Read moreRead more

Active listening…..

The kind of listening we’re trained to do in school and at work is passive listening. Sit still. Get through it. Figure out what’s going to be on the test and ignore the rest. Your eyes can glaze over, but don’t let it show. Try not to nod off. People are talking, and they’d like…Read moreRead more

What is the difference between commitment and technique…?

We spend way too much time teaching people technique. Teaching people to be good at flute, or C++ or soccer. It’s a waste because the fact is, most people can learn to be good at something, if they only choose to be, if they choose to make the leap and put in the effort and…Read moreRead more

The enemy of creativity…..

  is fear. We’re all born creative, it takes a little while to become afraid. A surprising insight: an enemy of fear is creativity. Acting in a creative way generates action, and action persuades the fear to lighten up.