Im not that smart

Someone said that to me the other day and it was heartbreaking. The number of tasks in our culture that require someone who was born with off-the-charts talent is small indeed. Just about everything else we need people to do is the result of effort, practice and care. Its true that variations of that work…Read moreRead more

The chief hype officer…Really?

The chief marketing officer at a big company has an impossible job. The typical duration of a CMO is 18 months because once the CEO realizes that hype for money cant solve their problems, they get restless. The problem lies in what people think marketing is. Marketing isnt paying for ads, changing the logo or…Read moreRead more

Logistics vs (and) innovation…

When innovation arrives, the logistics people have to scramble to keep up, because innovation always makes it hard to do things the way we used to. Over time, an innovative company thrives if it can get its logistics in order. Ship the right stuff to the right people on time and on budget. Once this…Read moreRead more

When we give away our day, we give away our future

Time and focus and enery Sooner or later, theyre all finite. And the way we allocate our time and emotional energy determines what gets done. If we audited your day in six-minute increments, what would we find? By the clock, how did you actually spend the time you given to you (we each get the…Read moreRead more

Where do jobs come from..?

It must be more than a coincidence that there are almost enough jobs for everyonea billion more jobs on Earth than there were a generation ago. Unemployment is debilitating and a real problem, but even high unemployment in many countries still means that most people have a job. Many times, its a job that didnt…Read moreRead more

Snake handling…

This is a very different task than snake charming. The first is far more common, but it requires heavy equipment and is often dangerous On the other hand, if you have empathy and patience, its possible to learn to charm the snakes instead

Efficient or productive?

When time gets short (for new parents or startup founders, for example) we naturally focus on getting efficient. We can remove extraneous details and distractions and magically get much faster at getting tasks done. But being efficient is not the same as being productive. Productive is the skill of getting the right things done, so…Read moreRead more

Three types of kindness

There is the kindness of please and thank you. And the kindness of I was wrong, I’m sorry. The small kindnesses that smooth our interactions and help other people feel as though you’re aware of them. These don’t cost us much, in fact, in most settings, engaging with kindness is an essential part of connection,…Read moreRead more

A different urgency

For many people, work consists of a series of urgencies. Set them up and knock them down. Empty the in-box, answer the boss, make the deadline. Over the next few weeks, there may be fewer urgencies than usual. Thats the nature of coming back from a break. What if we used the time to move…Read moreRead more

Must-Have Skills For An E commerce Leader

  Must-Have Skills For An E commerce Leader E commerce has come a very long way in a relatively short period of time. What began as a pioneering role in the nascent world of online commerce is now a position that sits at the table with the senior most strategic decision makers of an organization,…Read moreRead more